Frequently Asked Questions (FAQS)
What is
MDP?
MDP is NOT insurance, it is an alternative to insurance that allows
members
to pay reduced rates for dental services. MDP works in
cooperation
with a network of general dentists and specialists who offer our
members
dental services at our reduced rates. You, the member, pay the
reduced
fees directly to the participating dentist.
How
long has MDP been in business?
MDP has been in business
since February 2000. It
was started by a young Dentist who wanted to offer his patients without
dental
insurance the opportunity to save some money for expensive dental
services.
What
if my dentist is not participating with MDP?
You can contact us by either
phone or e-mail &
we will gladly contact your dentist to see if he/she would be
interested
in joining up with MDP.
Can I
change my dentist?
You can change your dentist
at any time for any reason.
The dentist, however, may charge a fee for x-ray duplication and
record
transfer. We at MDP would like to know if for some reason you
were
not satisfied with a dentist. Please feel free to contact us with
any
complaints or issues that may arise
What
if I have already seen the dentist before becoming an MDP Member?
Can I still use that dentist?
Before becoming an MDP
member, ask your dentist if
he/she will accept you as an MDP patient if you join MDP. The
dentist
has the right to refuse treatment, and you may select another dentist
from
our provider list.
Can I
use MDP for specialty work only?
You can definitely use MDP
for specialty work only.
However, you might find it beneficial to use MDP for traditional
dental
work also.
What
if I am a single parent with more than one child, which plan do I sign
up for?
You would sign up for the Family Plan
.
What
is the cancellation policy?
The cancellation policy
is as follows:
All MDP membership fees are fully refundable
within
48 business hours of your application receipt. Requests for
cancellation
must be by either e-mail or
calling us at 1- 877- 880- PLAN (7526), between the hours of 9 AM to 5
PM EST. If you find you
need to cancel beyond the allowable 48 hour period, requests must be
made
in writing and is subject to a 25% cancellation processing fee and
monthly
prorate. Final determinations are at the discretion of the
management.
|
